Return & Exchange Policy
If you are not 100% satisfied, you can exchange your shoes via phone call (707-226-9954) or return them for a full refund. All returned or exchanged items MUST BE:
- ONLINE PURCHASES: Returned within 30 days of sales receipt.
- IN STORE PURCHASES: Returned within 14 days of sales receipt.
- Accompanied by original sales receipt.
- Unworn and in sellable condition. Shoes and sandals must not have a footprint, and soles of all products must be clean. (Not used, not worn outside or to work, not altered)
- All returns are subject to inspection. Lark Shoes reserves the right to refuse returns upon inspection of products.
- In original shoe box. All packages, including original containers, must be unmarked, and not defaced in any manner.
- Customer is responsible for cost of return shipping.
3630 Bel Aire Plaza
Napa, CA 94558